A Simplification of Decentralized Banking.

A Simplification of Decentralized Banking.

Role: Product & Brand Designer

Project duration: 3 Months

Date published: May 26th, 2023

The Challenge

Not very many crypto platforms place particular focus on beginners. Newbies often have to learn a lot on their own, sometimes by trial and error. There was also a lot of stigma around Crypto at the time of this case study, because people that didn't know any better fell for cheap scams.


I saw an opportunity to integrate Edtech into Crypto trading to properly educate beginners and set out to discover if my hunch was right.

My Solution

Eight real users were interviewed for the scope of this Project. They were Crypto traders with experience ranging from Beginner to Intermediary. One of the themes from the Research was that 4 out of 8 traders avoidably lost money as Beginners. This validated my initial hunch going into the research.


After cloning Coinbase and making some user interface adjustments, I integrated my proposed solutions to the user problems discovered during the interviews I conducted: one of which was to gamify Crypto trading by adding levels to be unlocked, whereby certain transactions were not possible in the app except you had reached the required level.


I also proposed AI integration before it got picked up by leading Crypto platforms, although this was likely eventually going to happen.


Lastly another discovery was the difficulty in navigating most of the popular Crypto Apps, to which I proposed a more flexible bottom navigation bar, allowing users to curate the tabs that mattered more to them. This considered all kinds of users because not everyone had the same intention on the app or experience in trading.

Eight real users were interviewed for the scope of this Project. They were Crypto traders with experience ranging from Beginner to Intermediary. One of the themes from the Research was that 4 out of 8 traders avoidably lost money as Beginners. This validated my initial hunch going into the research.


After cloning Coinbase and making some user interface adjustments, I integrated my proposed solutions to the user problems discovered during the interviews I conducted: one of which was to gamify Crypto trading by adding levels to be unlocked, whereby certain transactions were not possible in the app except you had reached the required level.


I also proposed AI integration before it got picked up by leading Crypto platforms, although this was likely eventually going to happen.


Lastly another discovery was the difficulty in navigating most of the popular Crypto Apps, to which I proposed a more flexible bottom navigation bar, allowing users to curate the tabs that mattered more to them. This considered all kinds of users because not everyone had the same intention on the app or experience in trading.

Fig 1. Opportunities (source: full Case Study on Behance)

Fig 1. Opportunities (source: full Case Study on Behance)

Fig 2. Project Timeline (source: full Case Study on Behance)

Fig 2. Project Timeline (source: full Case Study on Behance)

It was far from a linear challenge-to-solution pathway. Firstly, there was the challenge of manpower. Being a passion project, I was responsible for all of the Design from End-to-End. This means each iteration, and there were quite a few, pushed the timeline farther.


Secondly, although the questions set for the interviews with the help of a UX Researcher were as neutral as possible, all participants in the study were my acquaintances, so there still is a possibility of falsified data due to bias.


Lastly, I didn't get to test my prototypes and so I do not know for certain if my solutions meet the needs of Crypto traders. However I walked away from the project confident in the fact that I had discovered an opportunity: Edtech in the Crypto space.

Results

Looking back at this project, there are quite a number of things I'd do differently, one that stands out being that I didn't go into much details on my proposed "level-based learning" solution. I would love to in the Finance/Web3 space and hopefully contribute meaningfully to how Apps can be much easier to navigate and understand, even for newbies.


Summarily, as my first Crypto-related project, and based on the sheer scale of the research and learning it took me, I grew a lot as a designer and got hired the following month by a software development agency in Munich, where I've seen even more tremendous growth as a Designer. You can find the full case study on my Behance page here.

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ⓒ 2024 DANIEL NATHANIEL OLOBAYO, ALL RIGHTS RESERVED

Nɑτε

ⓒ 2024 DANIEL NATHANIEL OLOBAYO, ALL RIGHTS RESERVED

Nɑτε

ⓒ 2024 DANIEL NATHANIEL OLOBAYO, ALL RIGHTS RESERVED